Frequently Asked Questions
Everything you need to know about shopping with Kissy Kissy.
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days within the continental US. Express shipping options are available at checkout if you need your items sooner.
What is your return policy?
We accept returns of unworn, unwashed items with original tags attached within 30 days of purchase. Please note that for hygiene reasons, certain intimate items are final sale.
How do I track my shipment?
Once your order ships, you will receive an email with a tracking number and a link to monitor your package's progress in real-time.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
Are your products ethically sourced?
Yes, we pride ourselves on partnering with manufacturers who adhere to fair labor practices and use high-quality, sustainable materials whenever possible.
Can I modify or cancel my order after it's been placed?
Because we process orders quickly, we can only make changes or cancellations within 1 hour of purchase. Please contact our support team immediately for assistance.